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Is your practice requiring your constant attention?
Are you spending more time on administrative responsibilities than caring for patients?
Would you like to spend more time in the OR and less time on HR?
Are you ready to improve the performance of your practice?
Whether you are looking to add new patients, improve your online reputation, or
payor mix, we can help you achieve your goals.
We offer strategic solutions that align your staff with practice goals.
We work with physicians who want to make their practices healthier.
Healthier practices succeed. And the people that work in them prosper.
We are dedicated to making practices successful.
If you're ready to find potential in your people, processes and ultimately your practice, contact us today.
Your initial consultation is at no charge.
WHAT WE DO
We design and lead a collaborative process that ensures the long-term health of your practice. Our CARE model focuses on Communication, Accountability, Respect, and Empowerment. CARE connects the employee experience to the patient experience and improves practice outcomes.
Our initial assessment includes one on one meetings with each member of your staff. We utilize this invaluable insight to build a plan and implementation schedule that aligns your goals and budget.
From clarifying roles and responsibilities with enhanced job descriptions to developing a customized communication strategy, our CARE model allows physician-owners to focus more on patient care and less on administrative responsibilities.
We work with practices of all sizes -- from 1 to 100 employees -- to build an infrastructure that strengthens practice areas including hiring, training, communication, and operational processes.
Regardless of your specialty, we help you develop practice goals around revenue drivers and optimize the processes to achieve your goals.
For example, if you would like to see more new patients, we collaborate with you on goals and with your staff in the areas that contribute to new patient growth including booking windows, staff interactions, and online reviews. We then customize training and operating systems that focus on these areas, ensuring that your staff’s daily actions support new patient growth.
Our clients' results confirm that CARE improves the employee and patient experience and ultimately enhances financial results.
If you're ready to lead a more harmonized life and achieve your practice goals, contact us today.
WHO WE ARE
Sara Mays,
Founder and Principal Consultant
Sara has 20+ years of leadership experience with a Fortune 500 company. She has a successful record of developing foundational programs that support employee and profit growth. After a childhood filled with athletics and motorcycles, and multiple surgeries over the last decade with patient experiences that ranged from superior to sub-par, Sara realized that her skills could help others. Sara’s strengths in strategic planning, staff development, and process improvement are perfectly suited to help physicians enhance their practices. Now she makes an impact all across New York City and the Tri-State area for physicians, their patients, and their staff.